Effective Date: November 1st, 2019
Skills Council of Canada (“Skills Council of Canada”, “us”, “we”, or “our”) operates this website and the Skills Council of Canada skills platform application (hereinafter referred to as the“Service”).
Skills Council of Canada Complies, at all times, with all applicable laws regarding the collection, retention, use, processing, disclosure, transfer and protection of personal information, and all cyber incident, information security and data breach notification and record-keeping requirements, including but not limited to, the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, the Personal Information Protection Act, R.S.A. 2003, c. P-6.5, the Personal Information Protection Act, R.S.B.C. 2003, c. 63 and an Act respecting the protection of personal information in the private sector, CQLR, c. P-39.1 (collectively, “Privacy Laws”).
Service means the website and the SkillsCouncil of Canada mobile application operated by Skills Council of Canada.
Personal Data includes data associated to an individual who can be identified from/by that data (or from/by that andother information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated through the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies Cookies are small files stored on your device (computer ormobile device).
Data Processors (or ServiceProviders)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
Personally identifiable information may include, butis not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Educational Institution currently attended
- Cookies and Usage Data
We may use your Personal Data to contact you with marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through amobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
Examples of Cookies we use:
We use Session Cookies to operate our Service.
We use Preference Cookies to remember yourpreferences and various settings.
We use Security Cookies for security purposes.
Use of Data
Skills Council of Canada uses the collected data forvarious purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical issues.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Legal Basis for Processing Personal Data under the General Data Protection Regulation(GDPR)
Skills Council of Canada may process your Personal Databecause:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- For payment processing purposes.
- To comply with the law .
Retention of Data
Skills Council of Canada will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data isused to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Disclosure of Data
DISCLOSUREFOR LAW ENFORCEMENT
Under certain circumstances, Skills Council of Canada may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Skills Council of Canada may disclose your Personal Datain the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Skills Council of Canada.
- To prevent or investigate possible wrong doing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation(GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Skills Council of Canada aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights*:
The right to access, update or delete the information we have on you:
Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification:
You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object:
You have the right to object to our processing of your Personal Data.
The right of restriction:
You have the right to request that we restrict the processing of your personal information.
The right to data portability:
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent:
You also have the right to withdraw your consent at any time where Skills Council of Canada relied on your consent to process your persona linformation.
We may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor andanalyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
The payment processors we work with are:
PayPal or Braintree:
Links to Other Sites
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardianand you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.